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Mon-Fri | 9:30am-6pm EST


  • We offer FREE Ground Shipping on all US orders over $75 via USPS.
  • We ship to over 100 countries internationally and offer flat rate shipping of $25 to Canada, UK and Australia. For all other applicable countries, you can find shipping rates at the checkout page.
  • You may be responsible for duties and taxes, depending on the country you reside. Currently we do not offer duties paid postage. You may contact your customs office for additional information.
  • Due to international shipping regulations items made from exotic skins or furs cannot be shipped outside the United States.  In addition items made from python cannot be shipped to California. If you wish to continue with your purchase, you must arrange for a non-restricted destination address.


  • Orders placed Monday - Friday before 1pm will be shipped the same day. 
  • Orders placed on Friday after 1pm, weekends and US holidays will be shipped the next business day. 
  • Once your order is shipped, you will be emailed your shipping confirmation including your tracking information. ( It may take up to 24 hours for tracking updates to appear. ) 
  • Shipping times vary depending on the destination in proximity to Brooklyn, New York.
  • After an order has been delivered to your correct shipping address, we cannot be held responsible for lost or damaged packages.  Please email us right away if your package has been lost in transit and we will assume responsibility.
  • Create an account with Primary, to easily see your order status, track packages, access past orders, request returns, create wish lists and more!